Privacy Policy

FRΣYANA is operated by Swedverse, an individually-operated (sole trader) business based at Reprovägen 12, Täby, Sweden ("FRΣYANA", "we", "us"). This policy explains what personal data we collect when you use FRΣYANA, why we collect it, how long we keep it, and the rights you have over it. It applies to everyone who creates an FRΣYANA account, wherever you're located, and is written to meet the requirements of the EU/UK General Data Protection Regulation (GDPR) for our members in the European Economic Area and UK.

We collect the following categories of personal data:

• Account data: email address, hashed password (or your Google account identifier if you sign in with Google), language preference, and account status.
• Profile data: display name, birth date, gender and gender preference, bio, city, hobbies, languages, relationship goals, and any other fields you choose to fill in.
• Photos, voice, and video: profile photos and, if you provide them, a voice introduction.
• Identity verification data: a verification selfie, used solely to confirm you're a real person before your profile goes live. We don't collect government ID documents, and we don't run automated biometric face-matching — submissions are reviewed by our team.
• Location data: your approximate location (city-level, or precise coordinates only if you grant location permission), used for Discover and the map. Your exact coordinates are never shown to other members — everyone sees a randomized, jittered approximation.
• Compatibility answers: your responses to our compatibility questionnaire, used to compute a compatibility score with other members.
• Messages: the content of messages you send through FRΣYANA's chat, including any translations generated for you.
• Payment data: if you subscribe to a paid tier, our payment processor (Stripe) handles your card details directly — we never see or store your full card number. We keep a record of your subscription tier, status, and billing history.
• Usage and device data: IP address, device/browser type, and interactions with the app (e.g. swipes, matches), used for security, fraud prevention, and improving the product.

• To provide the service (matching, chat, discovery) — necessary to perform our contract with you.
• To verify your identity — based on your explicit consent, which you can withdraw at any time by deleting your account (this will not undo verification decisions already made).
• To process payments — necessary to perform our contract with you.
• To keep the platform safe (fraud detection, abuse reports, content moderation) — our legitimate interest in protecting members, balanced against your rights.
• To send verification codes and essential account emails — necessary to perform our contract with you.
• To comply with the law — where we're required to, e.g. responding to a lawful request from an authority.

We don't sell your personal data. We share it only with:

• Other members — your profile (excluding your exact location and verification selfie) is visible to members you're shown to, and to your matches once you've matched.
• Service providers who process data on our behalf, under contract and only for the purposes described here: our cloud hosting provider, our object storage provider (for photos), Stripe (payments), our email and SMS providers (verification codes), and, where enabled, Anthropic (for AI-assisted features like conversation suggestions and bio help — only the message or profile text needed for that specific feature is sent).
• Authorities, only where legally required.

Some of these providers may process data outside the EEA/UK; where they do, we rely on Standard Contractual Clauses or an equivalent safeguard.

• Verification selfies: kept only as long as needed to review your submission, then deleted.
• Profile, messages, and account data: kept for as long as your account is active, and deleted (or anonymized where we have a legal obligation to retain records, e.g. billing history) within 30 days of account deletion.
• Fraud and safety signals: may be kept longer where necessary to protect the platform and other members from repeat bad actors.

Under GDPR (and equivalent laws elsewhere), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data (most profile fields you can edit yourself in Settings).
• Delete your account and associated data.
• Export your data in a portable format.
• Object to, or ask us to restrict, certain processing.
• Withdraw consent (e.g. for identity verification) at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at swedverse@gmail.com. We'll respond within one month.

We use only the cookies necessary to keep you signed in and remember your preferences (like language and theme). We don't use third-party advertising or tracking cookies.

FRΣYANA is only for people aged 18 and over. We don't knowingly collect data from anyone under 18; if we become aware that we have, we'll delete it promptly.

We use signed, time-limited links for sensitive files rather than making them public, and restrict access to verification data to what's operationally necessary. No system is perfectly secure, and we can't guarantee absolute security, but we take reasonable, industry-standard measures to protect your data.

If we make material changes to this policy, we'll notify you (e.g. by email or an in-app notice) before they take effect.

Questions about this policy or your data, or general support: swedverse@gmail.com.